7 Day Money Back Guarantee - Terms and Conditions *
* Not Applicable to special colour and option orders
At national-site-safety.com.au, we stand behind our product! Thatâ€™s why we offer a 7 Day Money Back Guarantee.
If for any reason our customer is unsatisfied with their purchase, they can contact us within 7 days of taking delivery, and organise to return the product and receive a refund of the purchase price excluding the associated Delivery Cost, subject to the terms and conditions listed below:
- In order to organise a refund under these terms and conditions, the customer must e-mail Contact Us within 7 days of taking delivery of their national-site-safety.com.au Product and request a refund under these terms and conditions. The customer must comply with the directions of national-site-safety.com.au staff in order to facilitate a refund.
- Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price excluding the Delivery Cost as specified in the customerâ€™s Order.
- The 7 Day period will commence on the date that the customer accepts delivery of their national-site-safety.com.au product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the product.
- The national-site-safety.com.au product must be received at our nominated warehouse within 14 days of requesting a refund under these terms and conditions.
- Returned products must be returned in accordance with the Refunds and returns section of the national-site-safety.com.au Website and Order Terms and Conditions. This includes being returned in the original packaging, with all accessories and in re-saleable condition.
- Customers must return the products for which they are seeking a refund for at their own cost.
- After receiving the returned national-site-safety.com.au Products, we will issue a refund (as specified in clause â€Žâ€Ž2) as soon as is reasonably practicable and the customer will be provided with e-mail acknowledgement. Where possible, refunds will be processed by reversing the initial customer transaction. national-site-safety.com.au accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.
- national-site-safety.com.au reserves the right to make changes to these 7 Day Money Back Guarantee Terms and Conditions without notice.